Straight answers, no runaround.

It depends on the size of the home, the number of bathrooms, and how long it has been since the last real clean. We give you a flat price per visit on the phone after a few questions, not an hourly rate that climbs while you watch it. Call 215-626-7429 and it takes about five minutes.

Yes. Supplies and equipment are included. If you want a specific product used on a specific surface, whether that is a stone counter, a refinished floor or a particular disinfectant, leave it out and tell us, and we will use yours instead.

No. Most of our recurring clients are not. We agree on a key, lockbox or door code once, and it is handled the same way every single visit.

Sí. Laura y el equipo hablan español. Puede llamar al 215-626-7429 y hablar con nosotros en español sin problema.

Call us within 24 hours and tell us what got missed. We come back and fix it. We would rather redo a room than lose a customer over something we could have corrected.

Insurance details are provided in writing before the first visit. Ask when you call and we will send them over.

One-time and deep cleans usually need a week or so, depending on the season. Recurring clients hold a fixed slot. Rental turnovers can often be scheduled tighter, so call and ask.

No. Most recurring clients give us a door code, a lockbox, or a key. Tell us how you want to handle it and we will do it the same way every visit.

No. We bring our own supplies and equipment. If you want a specific product used on a specific surface, leave it out and tell us. We will use yours instead.

Yes. Give us as much notice as you can and we will move you rather than drop you from the schedule.

They overlap, but a move-out clean is done on an empty house and includes every cabinet and closet interior. A deep clean is done around your furniture and belongings.

Not always. If the house has been maintained, we can start on the standard checklist. If it has been a while, the first visit will go faster and cost less over time if we reset it properly.

That is the standard we clean to. If your landlord or agent gave you a written cleaning checklist, send it to us and we will work from theirs.

Swept and wiped down, yes. Tell us up front so it is in the quote.

Yes. That is most of this work. An 11am checkout and a 3pm check-in is a normal window for us.

We do not stock linens. Most hosts keep two or three sets on site and we rotate them. If there is a washer and dryer, we can launder during the turn.

We photograph it and send it to you before we clean around it, so you have it in hand for your claim.

Insurance details are provided in writing before the first commercial visit. Ask when you call and we will send them.

Yes. Most of our commercial work is after hours. Tell us your closing time and we schedule around it.

Yes, for general cleaning. Regulated waste and instrument areas stay with your staff.

No. Large debris, trim offcuts and packaging need to be removed by the contractor before we start.

After the last trade is out and final paint is cured. If we come in before that, it gets dirty again.